Director of Operations at Geek/Pop Culture Events Company

Company: GalaxyCon
Location: Fort Lauderdale
Posted on: May 18, 2025

Job Description:

Job Summary:GalaxyCon is a festival of fandom that celebrates comic books, pop culture, sci-fi, fantasy, anime, gaming, cosplay, and more. GalaxyCon is more than a comic-con, it's a galaxy of fun! We are seeking an experienced and strategic Director of Operations to oversee our Operations Department and lead a high-performing team in the planning and execution of live events. This role is critical in driving operational excellence across all our festivals and conventions, ensuring that event logistics, vendor partnerships, venue relations, and compliance standards are executed at the highest level. The Director will directly supervise the Live Events Managers and other operational staff, providing leadership, mentorship, and process oversight to achieve world-class event delivery.Key Responsibilities:

• Provide strategic leadership and daily management for the Operations Department, including direct supervision of the Live Events Managers and other operations personnel.
• Develop and implement department-wide policies, procedures, and best practices to ensure consistent, efficient, and high-quality operational execution across all events.
• Oversee the coordination and integration of all operational elements, including venue contracts, site plans, vendor relations, staffing logistics, safety compliance, and inventory management.
• Serve as the senior point of contact for venue executives and top-tier vendors regarding operational needs, contract negotiations, service levels, and issue resolution.
• Review and approve all operational site plans, floorplans, schedules, and service orders created by the Live Events Managers, ensuring alignment with event objectives, brand standards, and budgetary guidelines.
• Lead department budgeting processes, including setting operational budgets, monitoring expenses, and driving cost-efficiency initiatives.
• Analyze post-event reports and operational KPIs to identify opportunities for continuous improvement, presenting actionable recommendations to executive leadership.
• Collaborate cross-functionally with Programming, Guest Services, Sales, Marketing, and Finance teams to support comprehensive event success.
• Foster a culture of safety, accessibility, and compliance by ensuring all operations adhere to applicable regulations, venue requirements, and insurance standards.
• Mentor and develop Operations team members, providing coaching, training opportunities, and performance evaluations to support career growth and department excellence.
• Serve as a senior on-site leader at major events, providing high-level oversight during setup, live execution, and teardown phases.
• Perform other executive-level duties as assigned to support the company's strategic goals.
• Other job duties as assignedQualifications:
  • Bachelor's degree in Event Management, Business Administration, Hospitality, or related field preferred.
  • 7+ years of operations management experience in live events, conventions, festivals, or a related industry.
  • 3+ years of leadership experience managing teams, budgets, and vendor relationships at a senior level.
  • Experience with budgeting, P&L responsibility, and financial forecasting.
  • Proficiency with event management software, CAD/event layout programs, and standard business applications (Excel, PowerPoint, etc.).
  • Strong knowledge of event production logistics, venue operations, safety regulations, and vendor management.
  • Proven track record of planning and executing successful live events, from small to large scale.
  • Strong written and verbal communication skills
  • Excellent organizational and project management abilities
  • A passion for comic books, pop culture, sci-fi, fantasy, anime, gaming, cosplay, and more
  • A willingness and ability to travel to GalaxyCon events, which may require working on weekends and holidaysWe offer a competitive salary, comprehensive benefits package, and opportunities for growth and advancement within the company. If you are a self-motivated and detail-oriented individual with a passion for all things pop culture, we encourage you to apply for this exciting opportunity to join our team at GalaxyCon LLC.Super Festivals LLC and GalaxyCon are an equal-opportunity employer. Employment selection and related decisions are made without regard to age, race, color, national origin, religion, sex, disability, sexual orientation, gender identification, or being a qualified disabled veteran or qualified veteran of the Vietnam era or any other category protected by Federal or State law.
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Keywords: GalaxyCon, Doral , Director of Operations at Geek/Pop Culture Events Company, IT / Software / Systems , Fort Lauderdale, Florida