Scheduler/Care Coordinator - Private Duty Home Care (Full Time)

Company: Complete Home Care
Location: Fort Lauderdale
Posted on: February 17, 2026

Job Description:

Job Description Job Description Description: Care Coordinator/Scheduler Company Overview Complete Home Care is a proud member of the Life Care Home Health Family of Companies. Providing trusted in-home assistance across Southern and Central Florida, including Boca Raton, Delray Beach, Boynton Beach, West Palm Beach, Fort Lauderdale, Hollywood, Coral Springs, Pompano Beach, Miami, Miami Beach, Aventura, Doral, Homestead, Port St. Lucie, Stuart, Jensen Beach, Vero Beach, Fort Pierce, Naples, Fort Myers, Sarasota, Bradenton, Tampa , and St. Petersburg — plus neighboring communities within a one-hour radius of our offices. We are a Medicare Certified Skilled Nursing, Therapy, Homecare and Private Duty company. We are accredited by the Accreditation Commission for Health Care ( ACHC ), Community Health Accreditation Partner ( CHAP ) accredited, fully insured, and a member of the Home Care Association of Florida ( HCAF ). We are proud of the difference we make in the lives of our patients during their healthcare journeys, and we invite like-minded individuals to explore this dynamic career opportunity. We are excited about the possibility of you joining our fantastic team. At Complete Home Care, we have a vibrant team culture and are dedicated to our core values of Integrity , Caring , Accountability , Respect , and Excellence (ICARE). We believe that by working together, we can do more as we make a positive difference in the lives of seniors and their families. Top 6 Reasons Why Caregivers/Clinicians Choose Complete Home Care: 1. Our team is passionate and dedicated to providing the highest quality care to our Seniors. 2. We foster collaboration , open communication , mutual respect , and a sense of belonging to create a supportive work environment. 3. We are committed to helping our Caregivers and clinicians grow professionally through partnerships and CEU opportunities. 4. Our benefits are designed with you in mind, including 401k, life insurance, and health insurance. 5. Full-time Caregivers and Clinicians can receive guaranteed 12-hour shifts in the unique and exciting culture of the clients we serve. 6. Our Career Growth Paths support and offer opportunities for career advancement in the field and in the office. About the Role The Home Care Coordinator/Scheduler helps match caregivers with clients, keeps schedules running smoothly, and supports caregivers with clear communication and problem-solving. This role is ideal for someone who enjoys helping others succeed, staying organized, and being the “go-to” person for caregivers and clients. What You’ll Do Support Caregivers Help caregivers get the right shifts that match their skills and availability Provide clear assignment details and answer questions about schedules or clients Communicate updates, changes, and expectations in a supportive, respectful way Track caregiver credentials and help ensure everyone stays compliant and up-to-date Coordinate Schedules Build and maintain caregiver schedules to ensure clients receive consistent care Respond quickly to call-outs or last-minute changes Match caregivers and clients thoughtfully, considering personalities, preferences, and care needs Keep scheduling information accurate and updated in the agency system Support Clients & Families Assist with new client onboarding and care plan coordination Check in with clients to ensure they’re happy with their services Communicate any changes or concerns to the care team Help the Office Run Smoothly Answer calls, respond to messages, and provide friendly customer service Keep caregiver and client files organized Assist with caregiver onboarding and orientation Support agency compliance and quality standards What We’re Looking For Someone who enjoys helping caregivers succeed Strong communication and people skills Ability to stay organized and calm in a busy environment Experience in home care, healthcare, or scheduling is helpful but not required Comfortable using computers and scheduling software Professional, reliable, and compassionate Work Environment Office-based role with occasional local travel Fast-paced, team-oriented environment Occasional evening or weekend availability may be needed to support scheduling needs Requirements: Qualifications Education & Experience High school diploma or equivalent required; post-secondary education in healthcare administration, social services, or a related field preferred. Minimum of one year of experience in home care scheduling, healthcare coordination, or a related administrative role preferred. HHA Certificate or CNA Certification preferred Knowledge, Skills & Abilities Strong organizational and time-management skills with the ability to prioritize multiple tasks. Excellent verbal and written communication skills. Proficiency with scheduling software, electronic documentation systems, and general office technology. Ability to maintain confidentiality, professionalism, and discretion. Strong problem-solving skills and the ability to remain calm under pressure. Customer-service orientation with the ability to build positive relationships with clients and caregivers. Physical & Work Environment Requirements Work is primarily performed in an office environment with occasional local travel as needed. Must be able to sit, stand, and perform administrative tasks for extended periods. Must be able to lift up to 20 pounds occasionally for office-related tasks. Reliable transportation may be required based on agency needs. Employment Requirements Successful completion of background checks, reference checks, and required screenings. Compliance with agency policies, training requirements, and regulatory standards. Availability to work occasional evenings, weekends, or on-call shifts to support scheduling needs.

Keywords: Complete Home Care, Doral , Scheduler/Care Coordinator - Private Duty Home Care (Full Time), Healthcare , Fort Lauderdale, Florida